By Chris Hague In PodcastsPosted 15 June 2021The Operational Excellence Show: Helen Hickin – The CEO With Conviction READ MORE
By Chris Hague In InsightsPosted 2 February 2021Should I Keep Customer Operations In-house Or Explore Outsourcing? READ MORE
By Chris Hague In InsightsPosted 5 November 2020How Call Centres and BPOs Effect Business Transformation READ MORE