In Press Releases

ICON Communication Centres Appoints
David Elliott To Its Advisory Board


PRAGUE, Czech Republic – Tuesday 11th February 2020 – ICON Communication Centres s.r.o. (ICON), a leading supplier of business process outsourcing (BPO) services, is pleased to announce the appointment of David Elliott to its Advisory Board. David is a highly-respected thought-leader in the delivery of digital disruption and digital transformation strategies within the IT sector. His expertise spans over fifteen years and across a variety of industries.

“The appointment of David further underpins ICON’s technology-first approach in providing BPO services. He is tasked with identifying new ways of optimising processes to drive a stronger return on investment for our clients. David’s vast IT experience will also ensure that ICON’s internal systems are agile and robust enough to deal with the dynamic nature of the outsourcing industry.”
Helen Hickin – CEO – ICON Communication Centres s.r.o.

David is currently the Director of IT for the Northumbria Healthcare NHS Foundation Trust. Before joining the NHS Foundation, David held the role of Chief Technology Officer for a publicly-listed UK energy services company where he led both product development, innovation, and the ICT service departments.

“ICON relies heavily on the implementation of cutting-edge technologies in its service delivery. I’m looking forward to working with the ICON team to help ensure that its technology offerings are future-proofed, and to help build upon its highly recognised reputation within the marketplace.”
David Elliott – Advisory Board – ICON Communication Centres

ICON’s advisory board is comprised of a team of accomplished industry experts, including Eric Ignul, Simon Burckhardt, David Elliott, and ESPIRA Investments s.r.o.​ Each member comes with specialist knowledge of how to approach adding value to BPO operations. The board’s blend of complementary expertise strengthens the depth and breadth of skills at ICON’s disposal as it continues to lead and shape the industry through the provision of award-winning solutions for its clients.



For more information or to request an interview with ICON’s CEO, Helen Hickin, please contact:
Chris Hague
Media + Communication Business Partner
+420 221 709 223

About ICON Communication Centres s.r.o

ICON has sixteen years experience in creating tailor-made outsourcing solutions that deliver leading multilingual sales and marketing strategies to connect global brands with local customers. ICON’s brand evangelists provide superior service for all BPO needs, including customer care, technical support, account management, and sales. Based in Central Europe, clients take advantage of ICON’s mature and experienced workforce, competitive price point, and accessible geographical location.

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