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Got a question? Call +420 221 709 204, send an email to careers@icon-cc.com, or use the chat in the bottom right of the screen. Please understand that due to the high volume of applications ICON receives, it may not be possible to respond to all applicants that do not pass the initial CV screening stage.
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ICON Communication Centres
Full-Time, Part-Time
Prague
Posted 4 weeks ago
[vc_row][vc_column width="1/6"][/vc_column][vc_column width="2/3"][mk_padding_divider][vc_column_text css=".vc_custom_1574179136269{margin-bottom: 0px !important;}"]If you would like to be notified when a relevant vacancy become available for you, please complete the form below and we'll keep a copy of your CV handy to get in contact with you. We may also send you an email from time-to-time to let you know what vacancies we have so you can tell us if you're interested. Your data is always secure and you won't be spammed![/vc_column_text][/vc_column][vc_column width="1/6"][/vc_column][/vc_row]
Job Features
Full-Time, Remote Working
Czech Republic, Prague
Posted 4 weeks ago
[vc_row][vc_column][vc_column_text][/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width="1/6"][/vc_column][vc_column width="2/3"][mk_padding_divider][vc_column_text css=".vc_custom_1692281696413{margin-bottom: 0px !important;}"]Our client for this project is an online marketplace for tours and excursions. You'll play a crucial role in leading a team to acquire and onboard the most incredible experiences across various categories, such as walking tours, day trips, cruises, outdoor activities, fun parks, and museums.We're looking for a professional with excellent Portuguese and leadership skills to support their fully remote team, build client relationships, ensure targets are achieved, and maintain business continuity. Main Responsibilities
- Driving sales delivery to target
- Coaching and performance monitoring of sales representatives driven by key metrics
- Adjusting sales pitches and tactics to drive success
- Target setting
- Creating action plans to ensure the delivery and execution of targets
- Colleague development
- Schedule planning
- The day-to-day running of a sales team
- Ensuring full procedural compliance
- Ensuring the delivery of the hours and performance expectations
- Reporting directly to senior management
- Conducting interviews with candidates for your team
- Fluent level of proficiency in Portuguese and English languages
- Strong sales ability
- 2+ years of relevant experience in outbound sales or similar position
- Experience leading a team is a plus
- Positive attitude
- Knowledge of the tourism industry is a plus
- Drive to deliver targets
- Able to balance management expectations and your team's needs
- Very strong interpersonal communication and sale skills with a customer-centric approach
- Ability to work independently, proactively identify needs and assess the approach
- Ability to self-direct, as necessary, and make good judgments based on information available
- Familiar with or able/willing to quickly learn multiple internal systems
- Solid understanding of internet technologies
- Strong written and verbal communication skills
- Desire to learn and succeed
- Ability to work independently and be self-motivated
- Full-time employment
- Fully paid training
- Work from home, fully remotely from any global location as a freelancer or based in CZ.
- Working hours 9am to 5pm local time / 10am to 6pm Prague time. (There may be a future need for the team to execute some business hours until 7pm or 8pm local time if the sales opportunity is better for certain businesses)
- Team building & social events
- Meal voucher allowance
- Great company culture
- Meal voucher allowance
- Ongoing training sessions & personal development endeavours
- A diverse international work environment with global brands
Job Features
Flexible Hours, Part-Time
Czech Republic, Prague, Remote Working
Posted 4 weeks ago
[vc_row][vc_column width="1/6"][/vc_column][vc_column width="2/3"][mk_padding_divider][vc_column_text css=".vc_custom_1680770042195{margin-bottom: 0px !important;}"]Our client for this project is a leading provider of software that helps clients improve and monetise the B2B customer experience. They better connect businesses to consumers by automatically measuring and analysing customer feedback, using real-time, highly customisable reporting tools.What's in it for you?This role is perfect for anyone looking for flexibility. The position is part-time and can be done anytime during standard working hours between 9:00 - 17:30. We provide all equipment and training. If you've got great communication skills, demonstrate attention to detail, and are interested in working from the comfort of your home, this could be the job for you! Main Responsibilities
- Contacting existing customers on behalf of our clients in order to conduct short surveys
- Communicate efficiently and professionally with customers
- Update and manage survey software with customer data
- Focus on continually achieving and exceeding targets
- Excellent communication skills
- Able to identify and establish communication with key decision-makers within a business
- Able to politely and efficiently conduct surveys to a high standard
- Able to enter data quickly and accurately while conducting the survey
- Competent understanding of Microsoft Excel
- Ability to multitask over the phone and at a computer
- Ability to quickly establish a professional rapport with customers
- Self-motivated team player who shares insight and knowledge
- Fluent in French (Both written and spoken)
- Experience in lead generation, B2B sales, or contacting key decision makers is an advantage.
- Part-time employment
- The opportunity to work remotely (must be living in or residing in the Czech Republic)
- Fully paid training
- Full PC equipment
- A flexible work agreement
- Ongoing training sessions and personal development endeavours
- A diverse international work environment with the chance to work from our office centrally located in Karlin
Job Features
Full-Time, Hybrid Working, Remote Working
Czech Republic, Prague
Posted 4 weeks ago
[vc_row][vc_column width="1/6"][/vc_column][vc_column width="2/3"][vc_column_text css=".vc_custom_1653483600127{margin-bottom: 0px !important;}"]Our client for this project is the world’s leading online marketplace for the vacation rental industry. We are looking for a professional with excellent communication skills who will be an account manager for the French market. You will be responsible for the inbound and outbound calling management of both prospective and existing customers, along with consulting, advising, and providing solutions to holiday-rental property owners to build long-term business relationships while optimising the quality of their listings and increasing their return on investment.Main Responsibilities
- Calling the French market to acquire new business and maintain existing business for our clients by selling subscription-based solutions to vacation rental property owners.
- Correctly match the best product to the customer’s specific needs.
- Nurture clients and provide customers with excellent sales experience and build long-term business relationships.
- Use our internal systems and tools to provide best-in-class service.
- Meet the daily/weekly personal and team targets.
- Maintain an understanding of the holiday rental marketplace, including competitors.
- Some of your time may be spent on back-office activities, including systems logging, CRM management, benchmarking, and case studies.
- Fluent in the French language with both written and spoken skills
- Must reside or be living in the Czech Republic
- 1-year relevant experience in soft sales/pre-sales/telemarketing/lead generation or similar position is an advantage
- Strong interpersonal communication skills and a customer-centric approach
- Ability to work independently, proactively identify complexities, and maintain ownership of issues
- Ability to self-direct, as necessary, and make good judgments based on information available
- Familiar with or able/willing to quickly learn our internal systems
- Solid understanding of Internet technologies
- Strong written and verbal communication skills
- Desire to learn & succeed
- Excellent telephone manner
- Ability to work independently and be self-motivated
- Full-time employment (12-month contract with 3 months probationary period)
- Fully paid training, paid overtime, standard workday hours
- A hybrid working option with the flexibility to work onsite and remotely
- 20 days of holiday + 3 free days after 12 months (1 extra free day for each year of employment after the 3rd year, up to 30 holidays maximum)
- 50% or 100% discounted Multisport membership (www.multisport.cz)
- Meal voucher allowance
- Social team building events and a great company culture
- A diverse international work environment with global brands in centrally located Karlin, Prague
Job Features
Hybrid Working, Part-Time
Prague, Remote Working
Posted 4 weeks ago
[vc_row][vc_column width="1/6"][/vc_column][vc_column width="2/3"][mk_padding_divider][vc_column_text css=".vc_custom_1597071379572{margin-bottom: 0px !important;}"]Our client for this project is the world’s leading online marketplace for the vacation rental industry. The successful candidate will be an account manager for the market of your spoken language, meaning that on a daily basis you will be responsible for the inbound and outbound, calling and management, of both prospective and existing customers. You will be in charge of consulting, advising, and providing pay-per-booking solutions to holiday-rental property owners to build long-term business relationships with them while optimising the quality of their listings and increasing their ROI.Main Responsibilities
- Calling the German market during their business hours to acquire new business and maintain existing business for our client by selling subscription-based solutions to vacation rental property owners.
- Correctly match the best product to the customer’s specific needs.
- Nurture clients throughout the sales process, from start to close.
- Provide customers with an excellent sales experience and build long-term business relationships.
- Use an array of systems and tools to provide best-in-class service.
- Meet the daily/weekly personal and team targets.
- Stay up to date on vacation rental market trends.
- Maintain an understanding of the holiday rental marketplace including competitors.
- Some of your time may be spent on back-office activities, including systems logging, CRM management, benchmarking, and case studies.
- Native-level proficiency in the German language
- Must reside or be living in the Czech Republic
- 1-year relevant experience in sales/ pre-sales/ telemarketing/ lead generation or a similar position is an advantage
- Excellent telephone manner
- Knowledge/experience of the travel and tourism industry is an advantage
- Strong interpersonal communication skills and a customer-centric approach
- Ability to work independently, proactively identify complexities, and maintain ownership of issues
- Ability to self-direct, as necessary, and make good judgments based on information available
- Familiar with or able to learn multiple internal systems
- Solid understanding of Internet technologies
- Strong written and verbal communication skills
- Desire to succeed
- Part-time employment (20 hours per week)
- Flexible working schedule
- The opportunity to work from home
- PC equipment
- Fully paid training
- Ongoing training sessions & personal development endeavours
- A diverse international work environment with global brands in centrally located Karlin
Job Features
Full-Time, Hybrid Working
Prague
Posted 4 weeks ago
[vc_row][vc_column width="1/6"][/vc_column][vc_column width="2/3"][mk_padding_divider][vc_column_text css=".vc_custom_1597071379572{margin-bottom: 0px !important;}"]Our client for this project is the world’s leading online marketplace for the vacation rental industry. The successful candidate will be an account manager for the market of your spoken language, meaning that on a daily basis, you will be responsible for the inbound and outbound calling and management of both prospective and existing customers. You will be in charge of consulting, advising, and providing pay-per-booking solutions to holiday-rental property owners to build long-term business relationships with them while optimising the quality of their listings and increasing their ROI.Main Responsibilities
- Calling the German market during their business hours to acquire new business and maintain existing business for our client by selling subscription-based solutions to vacation rental property owners.
- Correctly match the best product to the customer’s specific needs.
- Nurture clients throughout the sales process, from start to close.
- Provide customers with excellent sales experience and build long-term business relationships.
- Use an array of systems and tools to provide best-in-class service.
- Meet the daily/weekly personal and team targets.
- Stay up to date on vacation rental market trends.
- Maintain an understanding of the holiday rental marketplace, including competitors.
- Some of your time may be spent on back-office activities, including systems logging, CRM management, benchmarking, and case studies.
- Native-level proficiency in the German language
- Must reside or be living in the Czech Republic
- 1-year relevant experience in sales/ pre-sales/ telemarketing/ lead generation or a similar position is an advantage
- Excellent telephone manner
- Knowledge/experience of the travel and tourism industry is an advantage
- Strong interpersonal communication skills and a customer-centric approach
- Ability to work independently, proactively identify complexities, and maintain ownership of issues
- Ability to self-direct, as necessary, and make good judgments based on information available
- Familiar with or able to learn multiple internal systems
- Solid understanding of Internet technologies
- Strong written and verbal communication skills
- Desire to succeed
- Full-time employment (12-month contract with a 2-month probationary period)
- A mix of home office and working on-site
- Fully paid training
- 20 days of holiday + 3 free days after 12 months (1 extra free day for each year of employment after the 3rd year, up to 30 holidays maximum)
- 50% or 100% discounted Multisport membership (www.multisport.cz)
- Team building & social events
- Ongoing training sessions & personal development endeavours
- A diverse international work environment with global brands in centrally located Karlin, Prague
Job Features
Full-Time, Hybrid Working
Czech Republic, Prague
Posted 4 weeks ago
[vc_row][vc_column width="1/6"][/vc_column][vc_column width="2/3"][vc_column_text css=".vc_custom_1641371014187{margin-bottom: 0px !important;}"]Our client for this project is the world’s leading online marketplace for the vacation rental industry. The successful candidate will be an account manager for the market of your spoken language, meaning that on a daily basis you will be responsible for the inbound and outbound, calling and management, of both prospective and existing customers. You will be in charge of consulting, advising, and providing pay-per-booking solutions to holiday-rental property owners to build long-term business relationships with them while optimising the quality of their listings and increasing their ROI.Main Responsibilities
- Selling subscription-based solutions to vacation rental property owners.
- Correctly match the best product to the customer’s specific needs.
- Nurture clients throughout the sales process, from start to close.
- Provide customers with an excellent sales experience and build long-term business relationships.
- Use an array of systems and tools to provide best-in-class service.
- Meet the daily/weekly personal and team targets.
- Stay up to date on vacation rental market trends.
- Maintain an understanding of the holiday rental marketplace including competitors.
- Some of your time may be spent on back-office activities, including systems logging, CRM management, benchmarking, and case studies.
- Fluent language skills/proficiency in either, French, German, Spanish, Italian, and English
- Must reside or be living in the Czech Republic
- 1-year relevant experience in sales/ pre-sales/ telemarketing/ lead generation or similar position is preferred
- Strong interpersonal communication skills and a customer-centric approach
- Ability to work independently, proactively identify complexities, and maintain ownership of issues
- Ability to self-direct, as necessary, and make good judgments based on information available
- Familiar with or willing to learn multiple internal systems
- Solid understanding of Internet technologies
- Strong written and verbal communication skills
- Desire to learn & succeed
- Excellent telephone manner
- Ability to work independently and be self-motivated
- Full-time employment (12-month contract with a 2-month probationary period)
- A mix of home-office and working on-site
- Fully paid training, paid overtime, no weekend or evening shifts
- 20 days of holiday + 3 free days after 12 months (1 extra free day for each year of employment after the 3rd year, up to 30 holidays maximum)
- 50% or 100% discounted Multisport membership (www.multisport.cz)
- Team building & social events
- Ongoing training sessions & personal development endeavours
- A diverse international work environment with global brands in centrally located Karlin, Prague
