B2B ACCOUNT MANAGEMENT
ICON’s strategic account management focuses on agility and building long-term mutually beneficial partnerships with key customers for clients.
An ICON team helps B2B brands adapt quickly to deliver perfect customer experiences at every stage of the customer journey.
0 %
of B2B companies’ customers are ready to seek a new supplier due to low engagement levels (Source: Gallup)
0 %
of buyers are willing to pay more for a great customer experience (Source: PWC)
> 0 %
of B2B companies now compete primarily on the basis of customer experience (Source: Gartner)