Full-Time, Hybrid Working, Remote Working
Czech Republic, Prague
Posted 4 weeks ago

Our client for this project is the world’s leading online marketplace for the vacation rental industry. We are looking for a professional with excellent communication skills who will be an account manager for the French market. 

You will be responsible for the inbound and outbound calling management of both prospective and existing customers, along with consulting, advising, and providing solutions to holiday-rental property owners to build long-term business relationships while optimising the quality of their listings and increasing their return on investment.

Main Responsibilities

  • Calling the French market to acquire new business and maintain existing business for our clients by selling subscription-based solutions to vacation rental property owners.
  • Correctly match the best product to the customer’s specific needs.
  • Nurture clients and provide customers with excellent sales experience and build long-term business relationships.
  • Use our internal systems and tools to provide best-in-class service.
  • Meet the daily/weekly personal and team targets.
  • Maintain an understanding of the holiday rental marketplace, including competitors.
  • Some of your time may be spent on back-office activities, including systems logging, CRM management, benchmarking, and case studies.

Your Profile

  • Fluent in the French language with both written and spoken skills 
  • Must reside or be living in the Czech Republic 
  • 1-year relevant experience in soft sales/pre-sales/telemarketing/lead generation or similar position is an advantage
  • Strong interpersonal communication skills and a customer-centric approach
  • Ability to work independently, proactively identify complexities, and maintain ownership of issues
  • Ability to self-direct, as necessary, and make good judgments based on information available
  • Familiar with or able/willing to quickly learn our internal systems
  • Solid understanding of Internet technologies
  • Strong written and verbal communication skills
  • Desire to learn & succeed
  • Excellent telephone manner
  • Ability to work independently and be self-motivated

We Offer You

  • Full-time employment (12-month contract with 3 months probationary period)
  • Fully paid training, paid overtime, standard workday hours
  • A hybrid working option with the flexibility to work onsite and remotely 
  • 20 days of holiday + 3 free days after 12 months (1 extra free day for each year of employment after the 3rd year, up to 30 holidays maximum)
  • 50% or 100% discounted Multisport membership (www.multisport.cz)
  • Meal voucher allowance 
  • Social team building events and a great company culture 
  • A diverse international work environment with global brands in centrally located Karlin, Prague

Paid Training And Free Development

We provide full training in sales, account management and the business products/services of our clients. We share proven methodologies that are led by experienced trainers that ensure your success with us. Regular coaching sessions help you develop a career that prepares you for internal promotions and leadership roles within ICON Communication Centres.

Interested? Here’s The Process …

1. Scroll down and complete the application form below.
2. Recruitment Screening Call
3. Virtual Interview
4. Follow-Up Interview/Assessment
5. Hired!

Got A Question?

We’d love to chat with you! Email us at careers@icon-cc.com or simply call our Talent Acquisition Team on +420 221 709 204 for a chat!

Job Features

Job Category

English, French

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