CUSTOMER CARE - CZECH
Language Required: Czech + English
Our client for this project turns technology into an experience. When it comes to electronics and household technology, they provide ideas and practical solutions. There is a huge range of products in their portfolio, available by mail order, in retail stores and online. The primary function of this role is, customer care for business clients. You will be representing a client which supplies customers based in more than 210 countries across the planet. Attention to detail is key, you must be able to translate your technical knowledge into simple directions. This is a great opportunity for you to build your career whilst working within a dynamic company for a major global client.
ABOUT UTILITYWISE PRAGUE
Utilitywise Prague provides sales, marketing, and customer care services for global brands by communicating directly with their customers in any of 28 languages. Due to the variety of services we offer, there are always new challenges available so you’ll never be bored. We have 350 amazing humans from 50 countries ready to meet you and show you the city. Benefit from one of the friendliest and most social workplaces in Prague thanks to our regular team-building events (BBQs, Family Days, sporting activities, and more). Our supportive environment has all the tools you need to develop your professional career and create a happy life in Prague. We appreciate people who display initiative and offer great rewards for success. With over 14 years in operation, we are truly one of the icons of Prague!
• Native level Czech language skills + basic English
• Technical documentation skills are a plus
• Making calls with business customers
• Excellent interpersonal skills
• Previous experience working with customers preferred but not required
• Accuracy and attention to detail
• Basic computer skills
• Honesty, integrity and team spirit
• The ability to work as part of a team supporting colleagues where necessary
WE OFFER YOU
• Full-time employment
• Central location in Karlin
• A diverse international work environment
• Excellent working conditions in a successful international company
• Frequent company events
TRAINING AND DEVELOPMENT
We provide full training in both sales skills and the business products of our clients. We share proven methodologies that are led by experienced trainers that ensure your success with us. Regular coaching sessions help you develop a career that prepares you for internal promotions and leadership roles with Utilitywise Prague.
Please drop us an email with your CV and a short covering letter in English to firstname.lastname@example.org or call the recruitment team on +420 221 709 222 for more details.