If Spring is the time for new growth then it has arrived early for ICON in 2015!
Our big news is the addition of a global client from the travel industry. The addition of this US based company is a thrill for us a business because they represent a huge share of the global market with 1 000 000 clients on their books - 1 000 000! The company is home to a host of the best known holiday letting brands and to be trusted with helping to grow their business across Europe is a huge responsibility. We fought hard through a tough RFP process to prove our commitment and expertise in partnering with them. Our co=operation will focus on nurturing existing business and prospect acquisition. We are really excited about growing their revenue share across Europe and this addition will grow our team by 45 and continue our contribution to employment in the Czech Republic.
"Winning this contract cements why new clients are choosing ICON - our location in Europe, our price point and the quality of our staff. With 85% of our staff native speakers communication service we provide is exceptional."
Helen Hickin - Managing Director - ICON Communication Centres
Our long term client Vonage continues to grow their business with ICON in 2015 also. Thanks to successful results last year Vonage has expanded their business and ICON will further support them in the launch of a new product this year. Our parent company Utilitywise is also expanding on the back of a successful 2014 and ICON will now be responsible for more of their business from Prague. The success of 2014 is being reinvested back into ICON with a full refurbishment of our office including, cabling, kitchens, and workspaces. This upgrade will be happening 24/7 and we are very excited about creating a much more appealing and pleasant environment for our staff.
"It's already great to witness the career opportunities we can offer to existing team members while bringing new ones onboard less than two months into 2015."
Mark Mathews - Site Director - ICON Communication Centres
More news from us soon, until then feel free to Follow us on Facebook!
The ICON Team